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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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mark blawat

October 13, 2026

5 out of 5 rating by mark blawat
"Heidi , Angie , Sally and the rest of the insurance team are good to work with ! They are always helpful to find the best rates , and best coverage for insurance! And if one ever has a claim , will help you with everything you need to get the claim processed ! I would recommend Sally Wolff Insurance Agency any day !"
We responded:
"Thank you so much, Mark, for the wonderful 5-star review and recommendation! It means a lot to me to hear such kind words about Heidi, Angie, and our entire team. We truly enjoy helping our customers find the right coverage and being there when they need us most, especially during a claim. We’re grateful for your continued trust and support and appreciate you taking the time to share your experience!"
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Derick Borntrager

September 24, 2026

5 out of 5 rating by Derick Borntrager
"State farms always treated me good and today was a fast and easy trip through i appreciate the very positive support and fast assistance thanks state farm and employees you're at the top in my books..."
We responded:
"Thank you so much for the great review! We’re happy to hear we could make your visit quick and easy. We really appreciate your kind words about our team and, most of all, appreciate you trusting us with your insurance needs. Thanks!"
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Kristen and Nathan Haase

September 23, 2026

5 out of 5 rating by Kristen and Nathan Haase
"Friendly staff - patient, helpful, and supportive. Highly recommend!"
We responded:
"Thank you so much for the wonderful review and recommendation! I’m so glad to hear our team has been friendly, patient, and helpful and that you’ve found us easy to reach when you need us. We truly appreciate your trust in us for your insurance needs and are grateful to have you as a customer!"
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Kane Woods

September 15, 2026

5 out of 5 rating by Kane Woods
"Got me setup with a policy quickly when moving from our of state. Helped me out with getting paper copies, didn't try to oversell me on anything. Would work with them again!"
We responded:
"Thank you so much for the 5-star review! We’re glad we could make your move and insurance transition a little easier! We truly appreciate your trust in our team and look forward to being here whenever you need us! "
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Murray Hogenson

August 28, 2026

5 out of 5 rating by Murray Hogenson
"They were very helpful on updating my policy."
We responded:
"Thank you for the 5-star review! We’re glad we could help make updating your policy easy! We appreciate your business! "
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Anna Sundberg

August 24, 2026

5 out of 5 rating by Anna Sundberg
"Sally was great! She walked me through everything and was very helpful!"
We responded:
"Thank you so much for the kind review! I’m so glad I could help walk you through everything and make the process a little easier. I truly appreciate you taking the time to share your experience and appreciate your business! 😊"
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Josh w

August 13, 2026

5 out of 5 rating by Josh w
"Hands down in my opinion, one of the best State farms I've ever dealt with. Sally has an incredible team over there. Heidi is awesome to work with. I highly recommend!!!"
We responded:
"Thank you so much for the wonderful 5-star review and recommendation! I really appreciate your kind words about my team, and I’m so glad to hear Heidi has been awesome to work with. We’re lucky to have her! Thank you for trusting us with your insurance needs, we truly appreciate you!"
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Benjamin Wille

August 13, 2026

5 out of 5 rating by Benjamin Wille
"They are very friendly and helpful there! They answer questions, are on top of claims and questions, will reach out to make sure everything is correct, and are patient in working through situations. I am very appreciative of the effort they put in."
We responded:
"Thank you so much for the wonderful 5-star review! We truly appreciate your kind words and are so glad to hear that our team has been friendly, helpful, and there for you when you need us. We know insurance questions and claims can sometimes feel overwhelming, so making sure you feel informed and supported every step of the way is very important to us. Thank you for trusting our team, we truly appreciate you and your business!"
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Norma Johnson

August 6, 2026

5 out of 5 rating by Norma Johnson
"I worked with Heidi today as I have on other occasions. She is my go to person at State Farm. She is a wealth of information and explains everything so well."
We responded:
"Thank you, Norma for the wonderful review! Heidi strives to provide knowledgeable and helpful service. We truly appreciate your trust in our team! "
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Andrew Olson

July 22, 2026

5 out of 5 rating by Andrew Olson
"My experience there was good. The employees there were respect, respectful, and helped me figure out the best plan I needed. Would definitely recommend. Great location on the edge of town. Plenty of parking. Handicap accessible."
We responded:
"Thank you so much for the wonderful review! We’re glad you had a great experience! We truly appreciate your recommendation and look forward to serving you again!"
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Gary Peterson

July 10, 2026

5 out of 5 rating by Gary Peterson
"Very positive experience with Jess Bruggeman from State Farm. She provided detailed and data based information for all coverages. I feel confident of the updates we made due to her comprehensive explanations. Also, Jess was very pleasant to work with"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a very positive experience with Jess! She truly works hard to provide detailed guidance so you can feel confident about your coverage.
We appreciate you taking the time to share your feedback, and we’re grateful to have you as a client!"
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Jacki Lunsetter

July 1, 2026

5 out of 5 rating by Jacki Lunsetter
"Great experience. Very informative and professional."
We responded:
"Hi Jacki! Thank you so much for your wonderful 5-star review. We’re thrilled to hear you had a great experience and found everything informative and professional. We truly appreciate your support! 😊"
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Pam Anderson

June 26, 2026

5 out of 5 rating by Pam Anderson
"Jess has always listened carefully to our needs and has not ever led us in the wrong direction or tried to sell us unnecessary insurance. I would recommend setting up an appointment with her to review and compare your current coverages!"
We responded:
"Thanks so much for the awesome review, Pam! We really appreciate you. 😊 Jess always wants to make sure you’re set with the right coverage, no pressure and no unnecessary stuff. And yes, if you ever want to review again, we’re here anytime!

"
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Chelsie Christensen

May 15, 2026

5 out of 5 rating by Chelsie Christensen
"Everyone at Sally Wolff State farm are wonderful to work with. They are fast and efficient."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you found our team fast, efficient, and wonderful to work with. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service!"
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Paul Burmeister

May 13, 2026

5 out of 5 rating by Paul Burmeister
"They are really nice and easy to work with. They answered all my questions. We made sure that policies were up to date and the right coverage."
We responded:
"Thank you so much for your kind words, Paul! We’re glad to hear that you found us easy to work with and that we were able to answer all your questions!"
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Tyler Beckman

May 8, 2026

5 out of 5 rating by Tyler Beckman
"This State Farm office is great! Staff members are easy to work with, and knowledgeable about insurance products they offer."
We responded:
"Thank you so much for your kind words, Tyler! We're thrilled to hear that our team was helpful and knowledgeable. We appreciate your trust in us and look forward to continuing to serve you!"
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David Hoodie

April 29, 2026

5 out of 5 rating by David Hoodie
"I've been insured for years and they are very good to deal with"
We responded:
"Thank you so much for your kind words and continued trust! We're glad to hear you've had a great experience with us over the years. Looking forward to serving you for many more!"
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Kvass

April 20, 2026

5 out of 5 rating by Kvass
"Very fast and professional"
We responded:
"Thank you for your kind words! We're glad you appreciated our fast and professional service."
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Bobby Anderson

April 13, 2026

5 out of 5 rating by Bobby Anderson
"Fantastic and polite staff. Very informative and not pushy at all like I'd expect from an insurance company. Fair prices too it seems from what I've heard from friends with other agencies."
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that our team provided you with a friendly and informative experience without any pressure. It’s great to know that our pricing is competitive as well. We truly appreciate your trust and look forward to continuing to serve you in the future!"
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LARRY ROBB

April 10, 2026

5 out of 5 rating by LARRY ROBB
"Was helped a whole lot by Heidi. She was very helpful, a super employee. Was very satisfied with all her help!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Heidi provided you with excellent service and was able to assist you so well. We’ll be sure to pass along your compliments to her. Your satisfaction means a lot to us, and we look forward to helping you again in the future!"
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Angelica Alderete

April 8, 2026

5 out of 5 rating by Angelica Alderete
"Have always been nice, respectful. Anytime I have a question or needing anything they have always came through"
We responded:
"Thank you for the review, Angelica! We strive to provide outstanding service! We appreciate your time to leave us feedback! "
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Dan Schulz

March 25, 2026

5 out of 5 rating by Dan Schulz
"I called for information on my insurance, truck, renters, personal. Talked to Heidi and she went over what I needed and should need. Heidi was very thorough and very pleasant to talk to, she explained on some insurance that I didn't know that I needed, but did, very professional and kind. I'm very pleased how she handled on updating my insurance policy.
Thank you Heidi, looking forward to doing more business with you and State farm.
On a personal note: I've always had a great experience working with all the State farm agents in T. R. F. !👍"
We responded:
"Thanks so much for the awesome review! We’re really glad Heidi could help you understand what coverage you needed and make the process easy and pleasant. It’s great to hear you’ve always had a good experience with our team here! We appreciate your trust and look forward to working with you again soon!"
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Shawn Lerol

March 4, 2026

5 out of 5 rating by Shawn Lerol
"Out of all the insurance companies I've had done business with, State Farm made me feel the most human. I had the pleasure of meeting with Jess and she made things go very smoothly and understanding of what coverage I was getting. Thank you State Farm."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Jess provided you with a smooth and personalized experience, making you feel valued and well-informed about your coverage. At State Farm, we strive to treat every customer like family, and your feedback truly means a lot to us. We appreciate your trust and look forward to continuing to serve you!"
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Crystelle Philipp

March 3, 2026

5 out of 5 rating by Crystelle Philipp
"Sally Wolff is amazing ~ so easy to work with, and she works hard to get all you need from your insurance. Love Sally Wolff State Farm!! ❤️"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and your trust in Sally Wolff State Farm. If you ever need anything else, we're here to help! ❤️"
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Angel Hakert

March 1, 2026

5 out of 5 rating by Angel Hakert
"We worked with Heidi Paulson in Thief River Falls,MN
We had a great experience and would 100% recommend her. She answered all our questions and concerns. We switched to State Farm!!!!! Thanks Heidi for all your help.

Matt & Angel"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Heidi provided you with excellent service and helped make your experience a positive one. Welcome to the State Farm family! We’re here to support you every step of the way. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again!"